Frequently Asked Questions

Which payment methods do you accept?

Most people are opting to pay via bank transfer 

What mobile work can be carried out?

  • Bike service work from £65.00 plus parts

  • It maybe a good idea to include a picture when booking to show the bike/broken part.

How long does your bike servicing take?

Depending on the service option same day for call out work. 1 - 10 days for collected work Finding parts is increasingly more difficult as bike designs are ever changing and parts become superseded quickly plus current Covid shortages. I try to advise when I take a booking, sending pictures may be needed to help the process. I will keep customers informed along the way.

How can I take care of my bike between services?

Inflate tyres every week. Wash your bike at least monthly, washing with car shampoo and non pressurised water, dry the bike. Lightly oil moving parts but do not over oil as this will speed up wear to chains, cassettes and chainrings. Listen to your bike if something sounds different get it checked out early same goes to lose hubs, headsets and buckled wheels. If your bike falls over onto the gear side always check your lower gears do not over shift into the wheel.

I have a crack in a carbon frame do you recommend anyone to repair it.

I always send people to HQ Fibre Products 01603 713972 great work for the price.